If your current IT provider disappears for days, speaks in riddles, or just keeps telling you to "upgrade" without explaining why, let's call it what it is: gross negligence dressed up in tech speak.

And it's costing you far more than just time and frustration. When your network goes down, employees sit idle, clients get irritated, and your entire business comes to a grinding halt. Even worse, you're probably one compromised firewall away from a full-blown disaster.

Here's what you're really risking: